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Payments-Shipments

SHOP WITH CONFIDENCE

You can shop online with confidence at www.quinceanera-boutique.com!

We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers. The Authorize.Net Payment system manages the complex routing of confidential customer information through the credit card processing networks.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

You can process your payment transaction through our website, by phone, fax or postal mail. See our Payment Options below.

PAYMENT OPTIONS

You can choose to pay by credit card, debit card, or PayPal. You may also pay by mail with a check or money order.

To Pay with CREDIT or DEBIT CARD:
To pay ONLINE, when you check out, select "Credit Card" and enter your information into our secure Authorize.Net system.
To give your credit card information by PHONE, call (779) 324-5468

To Pay with PAYPAL:
Select the "PayPal Express" payment option when you check out.

To Pay by mail with CHECK or MONEY ORDER:
Process your order online. When you check out, select the payment option "Check/Money Order by Mail", and mail to the address on your confirming order. Orders paid by Money Order are processed as soon as we receive your payment. Orders paid by Check are processed 5 working days after the check is received.

TO CALL IN YOUR ORDER, call us at (779) 324-5468. Or, if you prefer, notify us via the Contact Us page that you would like for us to call you. Include your phone number, the date/time that we should call, and the state that you are calling from.

SHIPPING CHARGES

Shipping charges below are for ground service within the contiguous United States. (For shipments to Puerto Rico, Alaska and Hawaii, and international shipments, see "International Shipments" below.) Depending on where you live, the shipment will take 2-6 working days to get to you.

APO addresses are welcomed.

Shipping and handling charges are as follows:

$ 0.00 - $ 1.99 $ 1.50
$ 2.00 - $ 4.99 $ 1.50 + 20%
$ 5.00 - $ 12.99 $ 2.25 + 15%
$ 13.00 - $ 19.99 $ 3.25 + 15%
$ 20.00 - $29.99 $ 5.50 + 13%
$ 30.00 - $49.99 $ 6.00 + 15%
$ 50.00 - $74.99 $ 8.40 + 10%
$75.00 - $99.99 $ 10.00 + 6%
$100.00 - $249.99 $ 12.00 + 6%
$250.00 - $499.99 $15.00 + 4%
$500.00 and over $16.00 + 4%


INTERNATIONAL SHIPMENTS

For international orders and shipments to Puerto Rico, Alaska and Hawaii, shipping options and charges will be given prior to acceptance of the order. If you place your order through the website, the system will charge you ground continental U.S. shipping; an additional cost for shipping will be quoted and charged separately before the order is processed.

If you would like a quote on shipping charges for your planning, please notify us via the Contact Us page, or call (779) 324-5468, and give us the items to be ordered and your shipping address. We will get back to you with anticipated shipment costs. Shipping charges do not include customs, duties or local taxes that may apply. Prices are in U.S. Dollars.


RUSH ORDERS

If you need Next Day delivery, please notify us via the Contact Us page or call at (779) 324-5468. Give us your address and items to be ordered, and we will let you know the rush delivery charge. If you place your order through the website, the system will charge you ground U.S. shipping; the additional cost for Rush delivery will be charged separately.


SALES TAX

If your order is shipping to Illinois, sales tax will be added.


OUR REFUND POLICY

Merchandise:
We guarantee the arrival of your gifts in perfect condition. If items are damaged during delivery, they will be replaced at no charge. If you are not 100% satisfied with your purchase, simply notify us within three (3) days from receipt of merchandise or before your event date, whichever comes first. Include your name, address, phone number and date of purchase, and arrangements will be made for the return of merchandise and a refund or exchange. Sorry, exchanges or returns cannot be made on items that are personalized or special-request items. For items that are returned, there is a 20% re-stocking fee.

Please note: The original shipping charges cannot be returned to the buyer. The buyer pays for the shipping charges on return of unwanted items. If you exchange a product, normal shipping charges apply to the second shipment.

Dresses:
For policy on dress orders, please see Dress Return Policy.

Invitations:
For policy on invitation orders, please see Invitation Order Information.


PRIVACY POLICY

We never sell or share your e-mail address or personal information. We respect your privacy and we guard sensitive data. We have professionally installed physical and electronic safeguards to secure the information that you provide. You can shop online with confidence at quinceanera-boutique.com!

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Did you know we are just a phone call or e-mail away?

To ask a question about any of our Quinceanera or Sweet 16 ideas, dresses, traditions, invitations and accessories, or to call in your order, just call at 779-324-5468. Or you can e-mail us at sylvia@quinceanera-boutique.com and give us your phone number and a time for us to call you. For questions on payment methods, shipping or return policy, click here.

If you would like to read what our customers say about us, read some of our testimonials.

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